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ANSWERING ALL YOUR QUESTIONS

  • COVID UPDATE
    As we are now able to return to class, we want to make sure your health and safety is our number 1 priority! We have done our COVID training and have implemented changes in the studio to ensure we are helping stop the the spread of COVID. Everyone will now be required to bring their own yoga mat and sweat towel to classes. We will have hand sanitizer available around the studio along with additional cleaning products to clean your mats and poles. Everyone will also be given their own cleaning cloth at the start of every lesson.  We will also have ten minutes between class start and end time so that we don't have a cross over of members. We ask all our members to continue practicing social distancing and if you are feeling even the slightest unwell, stay home until you are recovered.
     

  • WHAT DO I WEAR TO A POLE CLASS?
    You can wear whatever you would usually wear to a gym class. We do recommend bringing shorts with you to change in to so the skin on your legs can grip to the pole

     

  • I HAVE NEVER DONE POLE, WHAT GOES ON IN A CLASS AND HOW LONG IS A TERM
    Our terms run for 8 weeks, in each class you will go through a warm up, work on strength and conditioning exercises and then learn basic pole sits, spins and tricks, finishing off with a cool down

     

  • HOW DO I BOOK AND HOW MANY CLASSES CAN I ATTEND A WEEK
    You can book through our online booking system Mindbody. Once you have logged in, select Just Pole Fitness and select the course you wish to purchase. If you are purchasing the Beginner Special, this will give you 8 credits which is one class a week. You have the option to upgrade or purchase a course with more credits if you wish to attend other classes

     

  • DO I HAVE TO WEAR HEELS?
    Heels are absolutely optional and you don't have to wear heels. Most of our students start out without them but once they feel more confident they get a pair for themselves

     

  • WHAT ELSE SHOULD I BRING TO CLASS?
    If you are doing a dance class we recommend bringing knee pads, if you don't have a pair we sell black and nude knee pads in studio. Bring a bottle of water to stay hydrated and a sweat towel.

     

  • I DON'T HAVE ANY STRENGTH, CAN I STILL JOIN?
    Absolutely! Everyone is starting out as a beginner and in the same position you are. You will gradually build strength in classes each week. Pole is just another form of fitness, just the fun kind ;)

     

  • HOW DO I BOOK MY CLASSES?
     We use an online booking system called Mindbody. Once you have created an account with Mindbody, you can login and purchase your desired course based off how many classes you want to do per week. You can then book in to all your desired classes for the term.

     

  • WHAT IF I CAN'T ATTEND A CLASS?
    If you are unable to attend a class, you can login to your Mindbody account and cancel the class. If you cancel out before 6 hours of class start time, the credit will go back to your account so you can use on another class. If you cancel out within 6 hours you will lose your credit. Please make sure you cancel out of your classes if you can't attend so that those that may be on a waitlist will drop in the class in your place.

     

  • WHAT HAPPENS IF I AM ON A CLASS WAITLIST?
    If you are on a class waitlist and someone cancels out of the class, you will receive and email and/or text letting you know that you have been added to the class. 

     

  • CAN I GET A REFUND ON MY COURSE?
    Please make sure you choose wisely when purchasing your course for the term as there are no refunds on course purchases.

     

  • WHAT HAPPENS IF I HAVE CREDITS LEFT OVER BY THE END OF TERM?
    Credits do not roll over to the new term so make sure you use your credits within the term. If you can't attend your usual class, you can book in to attend another class.

     

  • WHAT HAPPENS IF I BECOME INJURED AND AM UNABLE TO ATTEND CLASSES?
    All you have to do is message us on our Facebook page and we will discuss your options with you. Your health and recovery is our number one priority

     

  • HOW DO I KNOW WHAT DANCE CLASS IS SUITABLE FOR MY LEVEL?
    Easy, check out our Dance Classes tab on this website and it will have the class descriptions. You can also check out what the style of dance will look like by going to the teachers Instagram. In the dance class descriptions we have included the teachers Instagram handle.

     

  • HOW DO I JOIN THE JUST POLE FITNESS PRIVATE FACEBOOK GROUP?
    All you have to do is go to the search bar on facebook and type #jpfsquad and click join

     

  • DO I HAVE TO PERFORM AT SHOWCASE NIGHTS IF I DO DANCE CLASSES
    No this is absolutely optional, if you aren't ready to perform, come watch the show and see what it's all about